The stock, listed in the Dublin stock exchange, has lost nearly 2 percent after the news. O’Leary explained that Ryanair is currently operating about 2,500 flights per day, and that the expected cancellation of about 50 flights per day represents only 2 percent of the total turnover. A calculation that will certainly not calm down the infuriated passengers. “We sincerely apologize to customers whose travel is canceled and we assure them that we have done our utmost to make sure that most of them are on alternative flights on the same day or the following one,” said the manager.
They are talking about the reimbursement of the full ticket or relocations to flights at different times. The routes most affected by the cancellations will be those to Fiumicino and Bergamo. In any case, according to the rules of air transport, passengers can claim up to €600 of damages, depending on the length of the route.
Brussels expects Ryanair will “respect” the passenger rights rules, said the E.U. Transport Commission spokeswoman Enrico Brivio. “Thanks to the E.U.,” he added, “passengers whose flights are canceled have a number of rights, including the right to reimbursement, re-routing, as well as assistance and, in certain circumstances, the right to damages.”
In regards to the union issue, in fact, it is the hottest and most difficult to resolve in the short term. O’Leary explained that “there is no shortage of pilots”; at the same time, he announced a “loyalty bonus,” in an effort to not let them “run away.” Lufthansa and Iag were accused of having undertaken a very aggressive hiring campaign against Ryanair pilots, in addition to Norwegian, who had long been in O’Leary’s target. It must be said that the latter is a more virtuous company than the Irish carrier, since it signed its first contract with the Italian unions to protect its staff working in our country.